Commercial gas & electricity meter installations

We install new gas and electricity meters and connections for commercial sites.

Why choose us for your business energy connections?

 

We install all meters

British brand you can trust

We install all meters including smart meters and half-hourly. We'll advise you on the most suitable choice for your business. Your project will be managed by qualified and experienced engineers.

We install all meters including smart meters and half-hourly. We'll advise you on the most suitable choice for your business. Your project will be managed by qualified and experienced engineers.

Small and large solutions

Small and large solutions

If you're moving or expanding your business site, we can arrange your meter and connection. We cover small sites but also project manage large infrastructure projects to the highest quality and standards.

40+ years' experience

40+ years' experience

Our fully accredited and qualified team of experts have installed thousands of meters, infrastructure and supply connections for businesses over 40 years. We'll deliver your project.

End to end service

End to end service

We design, plan and install the infrastructure you need, with dedicated managers for larger projects to guide and support you through every stage.

Steps to getting a new commercial meter

Step 1: What are your new supply needs?

Are you looking for:

  • New connections for gas or electricity
  • Meters for new gas or electricity supply
  • Both

We'll need these details for your commercial site:

Step 2: Get in touch

Call us on

Step 3: Quote and Energy Supply Contract

Once we've reviewed your details, we'll send you a tailored quote. Where applicable, this will include an energy supply contract offer.

If you're happy with the quote and contract, your organisation will need to pass for a successful credit check.

Once, we've agreed contracts, payment can be made by over the phone, or via BACS and CHAPS.
After payment, we’ll progress on your installation and send you a Welcome Pack. This includes:

  • Account reference number
  • Energy supply contract
  • Instructions on how to set up an online account

 

Step 4: Agree a suitable commercial installation date

Typically, our service partners will call you within 5 working days of receiving your Welcome Pack. You’ll need to agree a suitable date for your installation and your installation engineer will call you before they arrive on the day

 

Step 5: Set up your Energy Account

Within 14 days of your installation you'll be able to create an online account to manage your business energy. You can view bills, submit meter reads and more.

Step 1: What are your new supply needs?

Are you looking for:

  • New connections for gas or electricity
  • Meters for new gas or electricity supply
  • Both

We'll need these details for your commercial site:

 

Commercial electricity connections

  • Estimated annual consumption (kWh and KVA)
  • help speak to your qualified local electricity engineer
Commercial gas connections

Step 2: Get in touch

Call us on

Step 3: Quote and Energy Supply Contract

Once we've reviewed your details, we'll send you a tailored quote. Where applicable, this will include an energy supply contract offer.

If you're happy with the quote and contract, your organisation will need to pass for a successful credit check.

Once, we've agreed contracts, payment can be made by over the phone, or via BACS and CHAPS.
After payment, we’ll progress on your installation and send you a Welcome Pack. This includes:

  • Account reference number
  • Energy supply contract
  • Instructions on how to set up an online account
 

Step 4: Agree a suitable commercial installation date

Typically, our service partners will call you within 5 working days of receiving your Welcome Pack. You’ll need to agree a suitable date for your installation and your installation engineer will call you before they arrive on the day.

 

Step 5: Set up your Energy Account

Within 14 days of your installation you'll be able to create an online account to manage your business energy. You can view bills, submit meter reads and more.

Call us to get a quote, or get in touch online

Mon-Fri 8.30am - 5pm

Need a new connection for your home or housing development? Please visit our British Gas residential website

Frequently asked questions

Steps to getting a new commercial meter?

1. Quote - we'll advise you on the right meter and mains connection to suit your business. Then we'll provide a cost and arrange an installation date to suit you. 2. Connect - we'll arrange any pipework and/or cables with the service provider, or Distribution Network Operator (DNO) to get your new energy supply connected. 3. Install - we install all types of energy meters including standard single rate, smart and half-hourly settled meters. 4. Supply - we'll contact you to make sure you're happy with your new meter and advise you on our most competitive fixed or flexible rate energy plans.

Do you have to pay to have a commercial electric or gas meter installed?

A: All business metering works are chargeable.

Once we have your details we’ll provide you with a quote for the works as well as an energy supply quote.

Your quote will vary depending on aspects such as:

  • Site works required
  • Meter size
  • Annual energy use
  • Region in the UK
And more.
What information will I need to arrange a new business gas meter?

A: To help us get you an accurate quote, please provide us with:

  • MPRN
    1. You find out your MPRN via your distributor network (DNO) See How to find your local DNO
     
  • Pressure of the service installed
    1. This can be found on a yellow sticker on the end of supply pipe
     
  • Height of Gas (m/cm)
    1. This is the height of meter off the ground.
     
  • Input Rating
As every installation is unique we may need more details when we speak to you about your site requirements.
What information will I need to arrange a new business electricity meter?

A: To help us give you with an accurate quote, please provide us with:

  • MPAN
    1. You can find your MPAN by contacting your distributor network (DNO). See How to find your local DNO
     
  • Estimated annual consumption (kWh and KVA)
    1. For help speak to your qualified local electricity engineer

In addition to the above required details, it would help us get a quote to you quicker if you can provide your:

  • Electricity Agreed Consumption (EAC)
  • Phase of supply
Will I need an energy supply contract to have an install?

A: Yes, you'll need to agree an energy supply contract, with British Gas, before we can carry out any new connection or meter work. This is a legal requirement.

My current energy supply is with a different supplier, can you carry out any commercial connections or meter work for me?

A: No, you'll need to contact your current energy supplier.

Or start a new energy supply contract with us prior to us carrying out the installations works.

How do I find out who my current energy supplier is?

A: You can find your existing energy supplier by calling EPOS on 0121 2602890 or by visiting OFGEM’s Find your energy supplier

Can I get a larger gas supply or meter?

A: Yes, if you're one of our existing customers you can request a quote for a larger gas supply or meter. We’ll need:

  • Details of the increase in load or pressure
  • Site plan with meter labelled inside the building
  • Where the building is in relation to other properties and roads
Timescales may vary depending on your site needs.                                                                            
I'm a developer building a residential building, do I class as a business?

A: No, we take into account the purpose of a building, we would class these as “residential use”. If you need to, contact our residential British Gas metering team.

However, if the property is multi-occupancy e.g., a shared supply for a block of flats, you can agree a commercial contract and get in touch with us.

I have an existing meter but with no supplier can you carry out metering work for me?

A: Yes, but for us to carry out any metering works you’ll need to agree a new energy contract with us. Remember, to take a photo of your existing meter before you get in touch.

Our energy supply contracts will be subject to our terms and conditions.

How do I get a commercial gas meter or commercial electricity meter installed?

A: Before you contact us, we’ll need some key questions answering:

  • Do you need new gas or electricity supply or both?
  • Do you need new gas or electricity meters or both?

For your site for both gas and electricity we’ll need:

Estimated annual consumption (kWh and KVA)

For help with your electricity consumption, speak to your qualified local electricity engineer. For gas annual use, check with a Gas Safe Registered engineer.

For electricity connections we'll need:

MPAN number

You can find your MPAN by contacting your distributor network (DNO). See How to find your local DNO

For more than one commercial site, please get in touch with us.

Can an electrician install a new commercial gas meter or electricity meter?

A: No, you need to approach a supplier for any metering works. An electrician or engineer cannot fit any new commercial energy supply meters.

Who is responsible for installing electricity meters?

A: You'll need to approach a supplier, like British Gas metering, for any commercial metering works.

Who owns the electricity or gas meter?

A: The Meter Asset Manager (MAM) owns the gas or electricity meter but this can vary. A sticker on the meter will display who the meter is owned by.

Usually, the supplier will not own the meter

How long does it take to get a new electric meter installed?

A: If your commercial site already has cabling, a typical meter installation is between 4 and 6 weeks. Depending on your location and project complexity it can take up to 4 months.

Can I install a secondary gas meter at my commercial site?

A: No, we can’t install a secondary gas meter. Each unique address can only have one meter supply.

Can you move my commercial gas meter?

A: Yes, if you're one of our customers we can change the position of your existing gas meter. Before you get in touch, we need your correct Meter Point Reference Number (MPRN) and also remember to make a note of the meter serial number found on the sticker on your gas meter.

Can you move my commercial electricity meter?

A: Yes, we can move it by approximately 1m distance. Remember to make a note of the meter serial number found on the sticker on your electricity meter.

If you need to move your meter by more than 1m, please contact your network provider to arrange the works.

To find your network provider go to Find my network operator

How can I change my electricity meter from commercial to domestic in the UK?

A: As a supply customer, you'll need to contact your energy supplier, to tell them the supply is moving from commercial to domestic use. Also, you'll need to arrange a new domestic energy supply contract.

The energy supplier will ask for more details about your energy supply, so have a recent bill to hand along with your meter details.

If you're with British Gas please contact us.

I have my own meter operator who are fitting my commercial meter, can I use British Gas for the supply?

A: Yes, we can offer energy supply agreements where your contracted meter operator is installing a meter. They will require confirmation you have a supply contract in place prior to agreeing installation, and this will be subject to a credit vet. We’ll need confirmation of the company who are installing the meter to confirm we can accept them.

Moving business premises?

Tell us your move details and we'll take care of the rest

Take us along when you move businesses and we can agree a new contract for your new premises. Or, if you've moved into a new premises supplied by us, we can agree the right energy contract to suit you.

Do you have empty properties?

We offer a free, managed service to save you time and money

VoidCare is a free service that helps housing providers save time and money by managing their energy needs during the vacant period when a tenant moves out and before a new tenant moves in.

* We may record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines. Calls to 0330 / 0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles and may be included with your call package if you get 'inclusive minutes'. Text messages are charged at your standard message rate and may be included in your call package.