Moving business premises

A: Log in to your online account to tell us your move out details. If you don't already have an online account, registering is easy – just have a bill to hand as you'll need your account number.

1. Your move out date
2. New occupier name, phone number and email address
3. Forwarding address
4. Final meter reading

A: Please give us a call the day after you move in. You'll need:

1. Your moving date
2. Your business details
3. First meter reads

A: The easiest way may be to ask the landlord or the previous owner or tenant. A recent bill could help identify who your energy supplier is.

Business electricity supplier

To find out who supplies your electricity, you should contact your local electricity distribution company.

You can also use the Energy Networks Association postcode search tool.

Business gas supplier

Call the Meter Point Administration Service to get details of your gas supplier.

You can also call them if you need your Meter Point Reference Number, or MPRN.

Meter Point Administration Service

0870 608 1524

A: If you've moved into premises that are charged on business rates, you'll need to call us so we can make the account a residential one.  

A: There are no fees or penalties to pay us if you're moving business premises and want to stay with British Gas business before and after you move.

If you aren't staying with us please read I want to leave British Gas business

A: Once we calculate your final bill, if we find you're in credit, you'll need to send us your:

1. New forwarding address
2. Phone number
3. Your meter read

so you can get a credit refund.

Read more on getting a refund.