Business energy plan renewals

If your contract is due to end, then you can renew in a few clicks online.

Call us to renew your business energy plan

Mon-Fri 8am-6pm

We make it easy to switch to a new contract and save money

If you already have an energy contract with us, it's easy to switch to a new deal if:

  • Your current Fixed Energy Plan is coming to an end, or
  • You’re already on our Variable Price Plan, or out-of-contract rates

To renew the energy plan for your home log in to your account.

Why renew your business energy contract with us?

Choice of terms

  • Choose from one of our flexible or fixed energy deals.

Easily compare

  • See all our business energy renewal prices quickly online.

Quick and easy

  • Renew online or over the phone in minutes.

Monthly bills

If we currently send you a bill each quarter, when you renew your contract, we'll start sending you a bill each month. By receiving your bills on a monthly basis, you'll be spreading the cost of your business energy by making smaller, more regular payments.

What happens at renewal?

We make renewing easy

Already have a Fixed Energy Plan?

Around 70 days before your Fixed Energy Plan is due to end, we'll send you a letter explaining your options.

If you choose to renew, your new contract will start the day after your current contract ends.

On our Variable Price Plan or Deemed rates?

Variable or deemed rates are likely to be higher than fixed term contract rates. You can move to a Fixed Energy Plan at any time. You just need to call us.

Can I renew online or by phone?

You can renew online, over the phone, or complete the reply slip included with your renewal letter.

The table below explains how you can renew your business energy contract.


Online Phone
Your current Fixed Energy Plan is due to end in the next 70 days Yes Yes
Your current Fixed Energy Plan is due to end in the next 4 days No Yes
You're on our Variable Price Plan No Yes
You're on our Deemed or Out-of-contract rates No Yes

Online Phone
Your current Fixed Energy Plan is due to end in the next 70 days Yes Yes
Your current Fixed Energy Plan is due to end in the next 4 days No Yes
You're on our Variable Price Plan No Yes
You're on our Deemed or Out-of-contract rates No Yes

It's easy to register

Just have an energy bill to hand to make things simple. When you're registered, you'll be able to see your renewal options and enjoy many more benefits from your online account.

If you are unable to renew online, you can call us to renew your business energy plan

Mon-Fri 8am-6pm

What other options do I have at renewal?

Do nothing

We will not automatically renew your Fixed Price Energy Plan. At the end of your contract, we’ll move you onto our Variable Price Plan. Our Fixed Price Energy Plans protect your business from market volatility for the length of your plan.​

 

Choose a new supplier

We don’t want you to leave us, so please call us on 0330 818 4380 so we can make sure our offer meets the needs of your business. We’re here 8am to 6pm Monday to Friday.

If you still want to switch suppliers, please make sure you’ve paid any outstanding bills. Our thinking of leaving article tells you what to do.

Frequently asked questions

We're here to help

How do you work out the annual consumption figure on my renewal offer?

A: The annual consumption figure on your renewal offer is our estimate of the amount of energy that you use on an annual basis. We base this on meter readings you've sent us or our meter readers. We work out your annual consumption using all the meter readings we've had in the last 12 months to understand your monthly consumption. We then add all of these monthly values together to give an annual view. If your business has changed the amount of energy it uses, then the annual consumption figure may not be accurate. That's why we also show the unit rate and standing charge too.

My annual consumption figure seems high, how do I reduce energy consumption in my business?

A: Reducing your energy usage within your business is a good way of spending less on your business energy bills. Read our small business tips and energy saving advice to help you manage your business energy.

How can I find my contract end date?

A: You'll find your contract end date on your bill or on the contract confirmation letter we sent you when you agreed your business energy plan.

* We may record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines. Calls to 0330 / 0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles and may be included with your call package if you get 'inclusive minutes'. Text messages are charged at your standard message rate and may be included in your call package.